Help Center

Contact us

Should I eat before the food tour?

Though we do suggest that guests have a light bite to eat beforehand, our current tours amount to an entire meal, which often means that you won’t require either lunch or dinner elsewhere. We suggest that you read the tour description closely so that you can prepare accordingly.

Are tours ever cancelled?

Rarely. We simply hate to disappoint our guests. Tours run rain or shine, with the exception of anticipated or current extreme weather conditions, or if we fail to meet our minimum enrollment. On the infrequent occasion that a tour is cancelled, guests are provided with the option of transferring their tickets to another preferred date, or of receiving a full refund.

How large is each tour group?

At Saigon Vibes, we believe that our guests enjoy an optimal experience as part of intentional, intimate groups. For that reason, we tend to operate our public tours often smaller than others’ with a maximum of 7 guests.

Are your tours vegan-friendly?

Yes they are! We can accommodate any food restrictions, simply inform us after booking

Are your tours suitable for children?

We defer to parents’ judgment as to whether our tours are a fit for their children. To make an informed decision, we encourage you to read our tour descriptions fully, including content, duration, and tastings.

Do you offer group discounts?

We offer a 4% to 10% discount depending on the size of your group. Leave us a message via WhatsApp for more info.

Is there a discount for children?

Children under the age of 3 are free of charge. Kid price applies for those who are from 3 to 11.

Are these tours appropriate for guests traveling alone?

Absolutely! In fact, our tours will allow you to join a group, and to familiarize yourself with Saigon’s neighborhoods while enjoying some of the city’s best eats.

Does the tour guide accept gratuities?

Yes! If you feel that your tour guide has done a satisfactory job, they would welcome a gratuity.

How long is a food tour?

Times vary depending upon the tour. Tours range from 5-7 stops at a somewhat leisurely pace so that guests can fully enjoy the experience. Tours generally run from a minimum of 3 hours to a 3 1/2 hours.

Do you offer private tours?

Yes, we are a food adventures service. Not only do we offer private tours, which we customize for guests. Let us know via whatsapp for private tours.

Can I get the refund?

To receive a full refund, travelers may cancel up to 24 hours before the experience start time in the local timezone. No refunds will be given after that time period.

Why Saigon Vibes’s tours?

Original, transparent food list (no hidden fees), well-trained tour guides, fun, and budget-friendly.

Can I change the travel date?

You have the option to modify your travel date by sending us a request on WhatsApp up to 12 hours before the start of the experience.

Do you have insurance covered?

Our original food tours includes Accident Insurance up to 5000$ per one case.


For resellers and travel agencies in the US, UK, and Taiwan: We’d love to be your trusted partner and food tour supplier in Ho Chi Minh City. Currently working with 25 agencies, we are confident in offering you great commissions.

For food tour operators in Vietnam: Your value to us is immense! We will list your tours on our website after evaluating their performance. We maintain the originality of your tours and use our award-winning booking system to highlight them.

Please send your requests via Saigon Vibes email

Please visit our contact page if you would like to get in touch with us, have any questions, or experience any problems. Our staff is available to help and make sure you have the greatest experience imaginable. Please don’t hesitate to contact us—we’re always happy to assist!

Click here to go to the contact page for more details!