Privacy Policy

Saigon Vibes is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you visit our website (saigonvibes.com) or use our services. By accessing our website or booking a tour with us, you agree to the terms of this Privacy Policy.

Purpose of Information Collection

Saigon Vibes collects personal information for the following purposes:

  • To provide you with our food tour services, including booking confirmations, scheduling, and customer support.
  • To enhance your experience by offering personalized recommendations based on your preferences.
  • To process payments securely and prevent fraudulent transactions.
  • To improve our website, services, and customer interactions by analyzing usage data.
  • To send marketing and promotional materials about special offers, discounts, and new services (only if you opt-in).
  • To comply with legal and regulatory requirements.

Scope of Information Use

Saigon Vibes values your privacy and will never sell, rent, or share your personal data with third parties for marketing purposes. Your information is strictly used to provide and improve our services.

We may share your data only with:

  • Trusted third-party service providers (such as payment processors, booking platforms, or analytics providers) to help us operate efficiently. These partners are contractually obligated to protect your information and use it only for authorized purposes.
  • Law enforcement or government agencies when legally required to do so.
  • Other parties in the event of a business transfer, merger, or acquisition.

All third-party partners are required to maintain strict confidentiality and security standards.

Information Storage Period

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights & Access to Personal Data

You have the right to:

  • Access, update, or correct your personal information.
  • Request the deletion of your data (subject to legal requirements).
  • Restrict or object to certain data processing activities.
  • Request data portability (transferring your information to another service provider).

To exercise these rights, contact us at saigonvibestour@gmail.com or by mail at the address below.

Information Collection & Management Unit

Company Name: Saigon Vibes
Address: 132 Ben Van Don, District 4, Ho Chi Minh City, Vietnam
Website: saigonvibes.com
Email: saigonvibestour@gmail.com

Updates to This Privacy Policy

Saigon Vibes reserves the right to update this Privacy Policy as necessary. We will notify users of significant changes via email or a notice on our website.

For any inquiries or concerns regarding this Privacy Policy, please contact us at saigonvibestour@gmail.com